Privacy Policy

Klear Exterior Cleaning (“Klear”, “we”, “us”) respects your privacy. This policy explains how we handle personal information collected through klear.au and related enquiries.

What we collect

When you request a booking or contact us, we may collect:

• Name, email address and phone number
• Property address, suburb and property type
• Services requested, preferred dates and message details
• Approximate location from your IP address (city/region only — used to help us call back and spot spam). We use ipwho.is for this lookup. It does not require your browser location permission.
• Device and browser type from your user-agent
• The page you submitted from and any referrer

How we use it

We use this information to respond to enquiries, prepare bookings, schedule work, and improve our services. We do not sell your personal information. A lead popup on some pages may remember that you dismissed it in your browser (local storage) so we don’t keep interrupting you.

Sharing

Enquiry forms are delivered to our internal bookings inbox (not for customer replies), with a copy to our operations inbox. If you include an email, we may send an automatic confirmation. We may also share details with other service providers who help us run the business, only as needed to handle your enquiry. We may disclose information if required by law.

Storage and security

We take reasonable steps to protect personal information from misuse and unauthorised access. No method of transmission over the internet is completely secure.

Your choices

You can ask to access or correct personal information we hold about you, or request that we delete enquiry details that are no longer needed. Contact us using the details below.

Contact

Email: contact@klear.au
Phone: 0422 545 365
ABN: 21 140 554 488
Service area: Bathurst, Blayney, Orange, Lithgow, Oberon and surrounds, NSW